Frequently asked questions
What are the most common causes of pipe corrosion?
Pipe corrosion can be caused by a number of things, almost all of which are related to water quality, including:
How can I check if I have a leak?
If you think you have a leak in your home, there’s an easy way you can check. Go out to your water meter and record the level. Make sure no one uses any water for a few hours, then go back and check the meter again (it’s easiest to do this when everyone goes to bed, then check it again first thing in the morning). If the level has changed, you probably have a leak – call Joey's Plumbing to have it taken care of right away!
Do I really need to worry about hidden leaks?
Yes! Not only do leaks get larger with age (see above) but they can also potentially cause damage to your home. Leak detection and repair offers a number of other benefits, including:
Can leaks get bigger over time?
Yes. Water leaking out of your pipes or fixtures will eventually cause enough corrosion that even a pinhole-sized leak can eventually grow and potentially cause damage to your home.
How do I clean my new faucets?
Most faucets can be cleaned with a damp, soft cloth. If you just installed new faucets, you may want to find out if the manufacturer has any recommended cleaning solutions for more stubborn stains. Make sure to avoid any abrasive cleaners or pads – these may scratch the surface and finish of your faucet.
How much water is wasted from a dripping faucet?
Should I repair or replace leaky faucets?
If you can repair the faucet and restore the shine on its finish, faucet repair is a perfect option. However, if your faucet is too badly corroded or too old to find replacement parts, faucet replacement may be easier (and possibly cheaper!).
What causes a faucet to leak?
The most common thing we find is corroded O-rings, gaskets or valve seats that cause faucets to leak. Together, these components are what hold back the water until the faucet is opened, so if one of them is corroded, you’ll get a leaky, dripping faucet! To stop a faucet leak, shut off the water to the sink and open the faucet to let the water drain out. Next, use an Allen key or screw driver to remove the faucet handle. If it has a nut holding the internal parts in place, check to see if that’s loose – tightening it with pliers may be enough to stop the leak! If not, remove the nut and disassemble the faucet (just make sure you can put it back together again!). If the faucet contains a cartridge, don’t take that apart – just replace it with a new one.
Is there anything I shouldn’t put down my toilet?
You really shouldn’t put ANYTHING down your toilet, except what’s supposed to go down there. Avoid putting in things like:
My water bills are going up, but I don’t think we have a leak. What’s going on?
Your toilet may be leaking silently. Here’s how to tell:
My toilet constantly sounds like it’s running. Is there anything I can do to fix it?
Yes – it just depends on what’s going on.
Why does water back up into the sink when I run the dishwasher?
This usually means there’s food stuck in your disposal. Since the disposal drain and dishwasher drain are connected, a clog in one will lead to a backup in the other. To prevent this from happening, always make sure your garbage disposal is free of food particles before turning on the dishwasher and always run the garbage disposal with plenty of cold water. If it gets really bad, you can plug up the sink, fill it with water, then remove the plug and run the disposal. The weight from the water should help force out whatever is backed up in the drain, eliminating the blockage. If this doesn’t work, give us a call! We carry garbage disposals on our trucks and can have you up and running the day you call.
Is there anything I should NOT put down my garbage disposal?
Yes – in fact, there are a lot of things that should never go down a garbage disposal. Fibrous foods, including celery, asparagus and artichokes can wrap around the blades and choke them. In addition, you should avoid putting down:
My garbage disposal broke down – what do I do?
Don’t run out and buy a new garbage disposal yet! There are a couple things that can cause an interruption in your garbage disposal service that don’t mean it’s completely destroyed. First, turn the disposal off, disconnect it from the power and check to see if something is jamming it – a spoon or any other hard object. If you don’t find anything, plug it back in and try to press the RESET button to fix it. Finally, check the breaker switch in your breaker box. If all else fails, call Joey's Plumbing!
What size sump pump do I need?
The required horsepower for your sump pump is determined by the area of drainage connected to the sump, the depth of groundwater, the depth of the basement, and a few other factors (most homes use a 1/3 hp pump).
What is the most common reason for sump pump failure?
Sump pumps are generally reliable, but if they fail it’s usually because of a power failure. During a storm (when you rely on your pump the most), a power outage will render your pump useless. To prevent this, consider installing a battery backup. This will kick a few moments after the power goes out, letting you enjoy peace of mind the next time a storm is headed your way.
Do I need a sump pump?
If you have a basement that frequently floods or your home is built so water flows toward it, you should definitely have a sump pump. A sump pump will prevent the basement, as well as laundry areas and storage rooms from being damaged during heavy rains or in places where the water table is high.
What are some of the biggest benefits tankless water heaters offer over conventional heaters?
One benefit of tankless water heaters is unlike conventional water heaters, they never run out of hot water. While storage tank water heaters have a limited capacity (usually between 40 – 60 gallons), tankless water heaters heat water as it passes through the system, meaning you’ll never run out of hot water – especially important when the whole family is in town!
What size tankless water heater do I need?
Everyone’s needs are different so it’s hard to say without knowing exactly what’s going on in your home. To get a rough idea of the size (gallons per minute capacity) you’ll need, think about how much water you use on a daily basis – how long are your family’s showers? How often do you run the dishwasher or washing machine? Do you ever use them at the same time? Try to get a rough estimate of how much water you use, then call Joey's Plumbing to install a tankless water heater that meets your family’s needs.
I’ve heard tankless water heaters are unreliable. Is this true?
When they were first introduced decades ago, tankless water heaters broke down somewhat frequently. These days, thanks to numerous technological advancements, tankless water heaters can last up to 20 years or more – longer than conventional storage tank water heaters!
Can I use a tankless water heater if I have hard water?
While tankless water heaters are less susceptible to the negative effects of hard water, they are still affected by it. If you have hard water, it’s best to have water softening treatment whether you use a conventional or tankless water heater.
Why is my water heater’s relief valve leaking?
Why does my hot water heater not work as well in the winter?
When it gets really cold out, the water that enters your home is much colder. This causes the hot water in your tank to lose a lot more heat when it mixes with the incoming cold water. In addition, you may have a buildup of sediment in your tank that’s inhibiting your water heater’s performance.
Will a tankless water heater work for me?
In most cases, yes! There are very few situations in which tankless water heaters will not work (you can ask a top tankless water heater technician about these), and most will work in areas where conventional storage tank water heaters would not. Most tankless water are about the size of a briefcase and require about 120V, 60Hz and 3 amps of power – requirements almost any house meets.
How can I tell if I need a water heater replacement?
Why does my hot water smell like rotten eggs?
Foul smelling water is caused by the combination of hydrogen, sulfur and bacteria in the water. Sulfur and bacteria are naturally present in the water your appliances use, and they will not make you sick. When the magnesium anode rod in your water heater tank reacts with the sulfur and bacteria in the water, it creates enough hydrogen to create an odor. There are many ways to take care of this, from replacing the magnesium anode rod to purifying the water in your water heater.
What do I do if my toilet overflows?
An overflowing toilet is usually caused by a leak in your tank’s fill valve or deterioration of the shaft or wire that sets the fill level. Whatever the cause, call 817-775-JOEY for the solution!
Why do my pipes rattle and make noise all the time?
Most likely your water lines are not properly secured, meaning there are some spots where they rub up against your floor joists. If you call Joey's Plumbing we can make sure your pipes are properly secured and install pipe hangers between your pipes and the joists to eliminate the noises.